Outsourcing

MIS takes over the customer contact process partly or completely. For this, it works at your site. It makes use of your software, your offices and so on. Seen IPG’s many years’ experience as largest independent contact center in Belgium, the MIS team gets your team in top-class form in no time. On top of that, MIS is in touch with the newest modifications in the contact center line of business and can therefore quickly anticipate the customer’s need in an ever-changing economical situation.

Communication Channels

= Chat
= Email
= Phone
= Self Service
= Text Message
= Social Media