Services

Full-range and full-channel contact center

IPG covers the full range of contact center services. The right combination of people and technology enables us to bring each project to a successful conclusion.

Moreover, our multi-skilled advisors engage with your customers through all communication channels: chat, e-mail, social media, phone, text messages and self-service.

The actual setup depends on the project and the company. We create unique solutions for unique customers.







 

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IPG Belgium

IPG is the largest call center in Belgium. For 20 years, IPG Belgium guarantees a professional treatment of all customer contacts. IPG is more than a call center: we are experts in managing customer interactions.

IPG Belgium offers tailor-made solutions for your customer service. Our expertise goes well beyond that of traditional call centers. Monitoring online communication and social media is part of our expertise.

IPG Belgium would also like to be your Belgian call center partner. Together with you, we want to achieve an optimal customer experience. 24 hours a day and 7 days a week. Our call centers in Brussels, Liege, Antwerp Ghent, Leuven and Hasselt – would be delighted to take care of your customers.