Other companies

What does IPG do for KONE ?

  • Reception and dispatching of failures to technicians of KONE customers for elevator installations, door systems and badge and access systems.
  • Follow-up of the mailbox (fax, mails and web requests).
  • Follow-up of failures with the status ‘unreachable’ or ‘rejected’
  • Follow-up safety of technicians sending out an alert.
  • Missing routing calls
  • Programming of elevator installations

Communication Channels

http://www.kone.be

What does IPG do for MasterMail ?

  • Customer Care

Communication Channels

http://www.mastermail.be/