I wasn’t very familiar with the contact center concept, but that changed rapidly in June 2012, when I first walked through the door of IPG Hasselt. With a first job as an advisor on the Telenet project, I didn’t know yet what adventures were still to come. I had the opportunity to learn a lot from the IPG coaches in a short amount of time. After eighteen months, I wanted to move forward with IPG and I applied to become Senior Advisor, a position I still hold today. At the same time, I follow training on coaching to extend my future opportunities. I love my job because my colleagues are really fantastic and the work atmosphere is very nice. I recommend IPG to all who want to push the limits and work together as a team.